Karen Kaufman was recently quoted in the Wall Street Journal on ways to manage your impression when you have to reschedule a meeting!

“‘Serial reschedulers can do serious damage to their reputation’, says Karen Kaufman, a Philadelphia impression-management coach. ‘You might wonder, do they have the maturity to handle their schedule?’

Or maybe they have trouble saying no, or weren’t clear on why they were getting together in the first place, she says.”

Click here to read the full article.